REFUND & CANCELLATION POLICY



Cancellation and Refund Policy

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by App "or" website " i.e. within the previous date's working hours of the delivery date requested".

In such a case we will refund any payments already made by you for the order. The order amount will be credited back into your account within 7 working days from the date of cancellation. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return & Refunds

We have a "no questions asked return and refund policy", which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product.

We will take the returned product back with us and cancel the order. No partial cancellations will be allowed. The order amount will be credited back into your account within 7 working days, from the date of cancellation to your account. Any product which is opened and found defective when not in the presence of our delivery person, will not be accepted as returns.





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GDR FarmFresh is Chennai’s largest Vegetable and fruits distribution company, with over 40 years of presence in the wholesale vegetables market of Chennai More...


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